Legal notice

 

Last updated: October 24, 2026

This Legal Notice applies to the website ruusaao.com (the "Website"). By accessing or using the Website, you agree to this notice.

 

 

WEBSITE OWNER / PUBLISHER

  • Legal name: RUUSAAO

  • Trading name / brand: RUUSAAO

  • Legal form: Sole Proprietorship

  • Registered address: Jyoti Nagar, Digboi, Assam, India, pin-786171

  • GSTIN:  18FPGPB6219Q1ZD

CONTACT INFORMATION

  • Email: support@ruusaao.com

  • Hours: Mon–Fri, 10:00–18:30 IST

HOSTING AND PLATFORM PROVIDER

This Website is built on and hosted by Shopify Inc.

Other service providers: Domain registrar - Godaddy, Payment gateways- Razorpay

INTELLECTUAL PROPERTY

All content on the Website, including text, product descriptions, images, photographs, logos, graphics, videos, icons, designs, layout, and software code, belongs to RUUSAAO and is protected by copyright, trademark, and other intellectual property laws.

You may not copy, reproduce, distribute, modify, publish, scrape, or create derivative works from any content without our prior written permission. Personal, non-commercial viewing and printing for your own use is also not allowed.

"RUUSAÁO", the logo, and related marks are trademarks of Ruusaao. Other brand names shown on the Website belong to their respective owners.

If you believe content on this Website infringes your rights, email support@ruusaao.com with a description of the work, the location of the material, and proof of ownership. We will review it promptly.

USE OF THE WEBSITE

You agree to use the Website lawfully and not to: (a) attempt unauthorized access to our systems, accounts, or data. (b)Introduce viruses, malware, or harmful code. (c ) Use bots, scrapers, or automated tools without permission Interfere with the Website's operation or other users' experience. (d) Use the Website for fraud, impersonation, or any unlawful purpose. (e)Place orders for resale or commercial purposes unless we've agreed to it in writing

We may suspend or restrict access to anyone who breaches this notice.

PRODUCT INFORMATION, PRICING, AND AVAILABILITY

We try to keep product descriptions, images, prices, and stock levels accurate. However: Colors and appearance may vary slightly depending on your screen, prices and availability may change without notice. If a pricing or listing error occurs, we may correct it and cancel or reconfirm affected orders, with a refund if you've already paid if only the order is not shipped. Nothing on the Website is a binding offer until we confirm your order.

Full purchase terms are in our Terms of Service and Shipping Policy.

ORDERS, PAYMENTS, AND TAXES

Payments are processed by secure third-party gateways. We never store your full card details. Prices are shown in rupees and are inclusive of GST.

RETURNS, REFUNDS, AND CONSUMER RIGHTS

Our returns, refund, and cancellation terms are set out in our [Refund Policy], which forms part of this notice. Nothing in this notice limits any statutory consumer rights you have under the laws of your country, including rights to a refund, repair, or replacement for faulty or misdescribed goods.

PRIVACY, DATA PROTECTION, AND COOKIES

We collect and process personal data as described in our Privacy Policy. Where required, we ask for your consent before using non-essential cookies. You can manage your preferences at any time through cookie banners.

Depending on your location, you may have the right to access, correct, delete, or port your data, to object to or restrict processing, to withdraw consent, and to complain to your local data protection authority under DPDP Act, 2023.

THIRD-PARTY LINKS AND SERVICES

The Website may link to third-party websites or use third-party tools (analytics, reviews, shipping trackers, social media). We don't control and aren't responsible for their content, availability, or privacy practices. A link doesn't mean we endorse the site.

USER-GENERATED CONTENT (IF APPLICABLE)

If you submit reviews, comments, photos, or other content, you confirm that you own it or have the right to share it, and you grant RUUSAAO a non-exclusive, worldwide, royalty-free licence to display and use it in connection with the Website and our marketing. We may remove content that is unlawful, abusive, misleading, or infringing.

DISCLAIMER AND LIMITATION OF LIABILITY

The Website is provided "as is" and "as available". To the fullest extent permitted by law, we make no guarantee that the Website will be uninterrupted, secure, or error-free. We are not liable for indirect, incidental, or consequential losses arising from use of the Website. We are not liable for losses caused by events beyond our reasonable control (outages, internet failures, natural disasters, strikes, carrier delays)

Our total liability for any claim relating to a purchase is limited to the amount you paid for the product concerned, except where the law doesn't allow such a limit, such as liability for death or personal injury caused by negligence, fraud, or breach of mandatory consumer rights.

ACCESSIBILITY

We aim to make the Website accessible to everyone, in line with WCAG 2.1 AA guidelines where reasonably possible. If you have trouble using any part of it, contact us and we will try to help.

AGE RESTRICTION

You must be at least 18 years old, or the age of majority in your jurisdiction, to place orders. Minors may use the Website only with the supervision of a parent or guardian.

GOVERNING LAW AND JURISDICTION

This notice is governed by the laws of Assam, India. Any dispute is subject to the exclusive jurisdiction of the courts of Assam, without prejudice to any mandatory rights of consumers to bring proceedings in their country of residence.

SEVERABILITY AND ENTIRE NOTICE

If any provision of this notice is found invalid or unenforceable, the rest remains in force. This notice, together with our Terms of Service, Privacy Policy, Refund Policy, and Shipping Policy, is the complete statement of how you may use the Website.

CHANGES TO THIS NOTICE

We may update this Legal Notice from time to time. The latest version is always available here with the "last updated" date at the top. Continued use of the Website after changes means you accept the revised notice.

Thank you for shopping with us!